This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services pdf download
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This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider
This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider ebook
Format: pdf
Publisher: O'Reilly Media, Incorporated
ISBN: 9781491927182
Page: 400
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